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Patients, caregivers, friends, family, and healthcare professionals can contact Novartis Pharmaceuticals Corporation
with questions regarding our products and services.

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E-mail Novartis Pharmaceuticals Corporation

We will send a reply within 24 hours on the next business day.

Response times may vary during US holiday periods.


1-888-NOW-NOVA (1-888-669-6682)

Monday - Friday, 8:30 AM - 5:00 PM ET

In case of medical emergency, please contact your physician immediately.

Hours of operation may vary during US holidays.


Customer Interaction Center

Novartis Pharmaceuticals Corporation

One Health Plaza

East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days.

Please allow for US postal service turnaround time.

Response times may vary during US holiday periods.

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